How do I add the prescription on my ordered frame?

If you want to return the frame you ordered on our website to add the prescription, please feel free to contact our customer service department to get some help(Contact Zeelool). Please notice that the products can be exchanged, credited, or refunded within 30 days of being received. It is not possible to process a request for a credit/refund for non-quality issues for items that have expired during this 30-day window. Each order is eligible for a one-time exchange/return for any reason. Please kindly note that the "exchange order" is not eligible for another exchange/return.