ZEELOOL Customer Specialists
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Activity overview
Latest activity by ZEELOOL Customer Specialists-
ZEELOOL Customer Specialists created an article,
How to choose frames?
We offer thousands of frame styles, and we are increasing and updating in-stock styles every day. Our frames are private label generic eyeglasses frames which are high quality and trendy, yet can b...
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ZEELOOL Customer Specialists created an article,
I have my replacement frame. How do I repair my glasses?
Check out our how-to videos on the website! We have videos that show how to swap lenses from one frame into another.
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ZEELOOL Customer Specialists created an article,
How to replace lenses?
Check out our How to replace lenses in glasses on the website! We have videos that show how to remove and install the lenses by yourself.
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ZEELOOL Customer Specialists created an article,
When do you charge my credit card?
When you click the button labeled Pay Now.
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ZEELOOL Customer Specialists created an article,
Can you overnight my glasses?
Sorry, we do not offer overnight delivery.
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ZEELOOL Customer Specialists created an article,
I live in one country but want to ship to a different country. Is this possible?
Sure! Just make sure the delivery address selected is where you want the glasses to be delivered.
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ZEELOOL Customer Specialists created an article,
How do I use my store points?
It is applied to your Zeelool account so just select it in the Payment Method during Checkout.
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ZEELOOL Customer Specialists created an article,
Where can I get my prescription?
From your eye care professional, likely an optician or optometrist. They are required to provide you with your prescription following an eye exam.
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ZEELOOL Customer Specialists created an article,
Is there a way to try out your frames and see which ones fit me best?
You absolutely can! Click TRY ON when you've found a pair of specs you like. It'll take you to Try On Feature, our virtual mirror. Just upload a photo from your device and you can try on as many of...
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ZEELOOL Customer Specialists created an article,
Can I use contact lens prescription for ordering glasses?
Contact prescriptions and eyeglasses prescriptions differ and using them interchangeably will result in problems with your glasses. Make sure you have the correct prescription before entering it.