ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
What do the Lens Index numbers mean?
The Lens Index number (1.57, 1.61, 1.67, 1.71, or 1.74) refers to the degree of refraction the lens provides. This means how much the light that enters the lens is refracted (bent) as it passes thr...
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Do the frames come in different sizes?
All of our frames come in one size. The details will be listed under the product description. Please use the advanced search to find the one that best suits you.
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What is necessary to place order at Zeelool?
a. Prescription and PDAn eyeglass prescription is necessary to process your prescription glasses. (If there is no problem with your eye and you do not need prescription lenses, you could choose non...
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Knowledge about Eyeglasses Prescription
1. MyopiaMyopia, or nearsightedness, is the most common refractive error of the eye. If you are nearsighted, you typically will have difficulty in seeing distant objects clearly but will be able to...
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HOW TO ORDER
HOW TO ORDERHere is a full walkthrough of the process to buy glasses from Zeelool, with the detailed instruction on finding what you want and telling us what you need. This video includes the follo...
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Lens Functions
1. Single vision lensSingle-vision prescription lenses are for people who need to correct one field of vision, either for distance, intermediate (computer), or near vision (reading). They contain t...
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Do you have spring hinges glasses?
Yes. We offer spring hinge glasses whose temples are not snapped or broken easily! Please visit this link to check the details.
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What Is Points? How to Get Points?
How could you earn points?Points can be divided into the following categories according to the method of acquisition:1. Shopping points1.1 Definition: Refers to the points obtained after a "success...
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What can I do if I am required to pay import taxes or customs duties?
Customs duty is a tax levied on imports (and, sometimes, on exports) by the customs authorities of a country to raise state revenue, and/or to protect domestic industries from more efficient or pre...
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How do I add the prescription on my ordered frame?
If you want to return the frame you ordered on our website to add the prescription, please feel free to contact our customer service department to get some help(Contact Zeelool). Please notice that...