ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
How to Get a Coupon?
If it is your first time shopping on our website, we will offer a US £5 coupon for you. We also send promotional emails to our customers. What’s more, you can frequently follow our website to check...
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Can I use the copy of my eyeglass prescription which was issued by my doctor 3 years ago?
No. We strongly suggest you use your eyeglass prescription in the most recent 2 years to order with us. Actually, Eye Care Professionals (ECPs) suggest an eye exam every six months or one year to d...
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Helps for issues of adaptation
New glassesThe amount of light that enters your new lens (light transmittance) will be a lot higher than your old ones. So you may feel that they are a lot brighter to look through. It usually take...
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Can I get a discount if I don't want the free gifts?
We humbly say no. The free gifts are just our best wishes, and the most important thing we desire to see is that you are satisfied with our products.
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How to replace the lenses in glasses
All you’ll need for a broken frame: a tiny screwdriver. Watch this clever video to see just how easy lens-swapping is.
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Can I get the frames in a different colour?
Our frames usually have more than one colour, so you can choose the colour you like on the extreme bottom-right corner of the frame.
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How to choose the lenses thickness? What is the relationship between lenses thickness and the refractive index?
The higher the refractive index, the thinner the lens, the more the light transmittance.
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I ordered the varifocal lenses, why is there only one ADD value on my prescription?
The reason behind the only one ADD value varifocal glasses is that it applies to both lenses.
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Will the size be biased?
The size may have a difference less than 2mm due to the difference of angle and the measuring tool.
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What is the difference between photochromic and Polarized lenses?
Photochromic lenses are clear indoors and darken when exposed to sunlight.Polarized lenses are glare-reducing, tinted lenses for sunglasses. Polarized lenses are great for driving, as well as water...